Automate Support& COD Confirmation
RetailyAI handles routine customer tasks, confirms COD orders, and creates upsell opportunities. Available 24/7 on WhatsApp and web chat.
Shopify
Deliver Better Customer Experience.
Fast Answers. Happier Customers.
- Instant status for every order
- 1-click fixes for support, COD, returns
- Lightning-fast search
End to end solution for your ecommerce business
With RetailyAI, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI‑driven conversations.
- 01.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
- 02.
Agent solves your customers' problems
Let the agent handle routine requests end‑to‑end with accurate, brand‑safe responses.
- 03.
Refine & optimize
Continuously improve with feedback loops, prompt tooling, and performance insights.
- 04.
Route complex issues to a human
Seamlessly escalate edge cases to your support team with full context attached.
- 05.
Review analytics & insights
Track deflection, CSAT, and time saved to prove ROI across channels.
Trusted by leading
Moroccan e-commerce businesses
See how merchants across Morocco are using RetailyAI to automate order confirmations, reduce support costs, and increase sales.
What our merchants say
“RetailyAI has transformed our COD operations. Our order confirmation rate increased from 65% to 92%, and our delivery success rate improved dramatically. The WhatsApp integration is perfect for our market.”
Hassan Berrada
E-commerce Manager, MoroccoTech Shop
“We've seen a 35% increase in upsell conversions since implementing RetailyAI. The AI is incredibly effective at suggesting complementary products at just the right moment in the conversation.”
Amina Tazi
Customer Experience Lead, FashionDar
“The analytics dashboard has been crucial for our business decisions. We can now see exactly which products customers are asking about and adjust our inventory accordingly. Support time has decreased by 70%.”
Omar Benjelloun
Operations Director, MarocExpress
RetailyAI by the numbers
Order Confirmations
12,500+
Monthly
Response Time
<1 min
Average
Upsell Rate
18.5%
Conversion
Support Hours Saved
1,200+
Monthly
Increased COD conversion
Among our merchants